Privacy Policy

Effective Date: March 21, 2026

Introduction

Lakeshore Luxe Charters ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

We may collect the following information when you interact with our website or contact us: name, email address, and phone number (when provided voluntarily), event details and preferences submitted through our inquiry form, website usage data collected through cookies and analytics tools, and communication records, including text messages and emails.

How We Use Your Information

We use the information we collect to: respond to your inquiries and provide charter quotes, communicate with you about your booking including via SMS if you have opted in, improve our website and services, and send promotional messages only with your explicit consent.

SMS Messaging

If you opt in to receive text messages, we may send you booking confirmations, reminders, and promotional offers. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at the email address below.

SMS Data Sharing Policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

Data Sharing

We do not sell, trade, or share your personal information with third parties for their marketing purposes. We may share your information only with service providers who assist in operating our business (e.g., payment processors, SMS platforms), and only as necessary to deliver our services to you.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may opt out of SMS communications by replying STOP to any text message.

Contact Us

If you have questions about this Privacy Policy, contact us at: Lakeshore Luxe Charters Chicago, Illinois Email: [email protected]